Sometimes banks decline purchases over a certain size to protect your account from fraudulent activity. A large portion of the products we sell are over a few hundred dollars, and as a result you might see a ‘payment failed' statement on your purchase.

Solution: Luckily there's a simple fix! If your payment fails, please give your bank a quick call to authorize the payment and let your expert know when you're all set to try again.

For the safety of our community, we ban all fraudulent activity on our platform. This means that all your information is triple checked before a payment is processed. Please help us out by checking zip code and your billing address for typos!