If you are having issues with the link that your expert sent you or while checking out on your own, make sure that you're logged into your account. You should be able to see your item(s) through the link that your expert sent to you, but won't be able to pay unless you're logged in.

If you are logged in and it still doesn't work, we are so sorry - we're creating a new shopping experience and things sometimes break on our end. Please message your expert about it or email support - we'll fix it immediately!